Senior Management Team

Anne Oliver, Director of Volunteer Services
Marilyn Castellblanch, Chief Financial Officer
Belinda Evans, Director of Veterinary Services
Keri Fennell, Director of Customer Services
Dawn Kovell, Director of Behavior & Training
Joe Lisella, Director of Development
Captain Cindy Machado, Director of Animal Services
Nancy McKenney, Chief Executive Officer
Trisha McNamee, Executive Assistant
John Reese, Chief Operating Officer
Valerie Robbins, Director of Human Resources
Kim Snyder, Director of Special Programs & Projects

Anne Oliver
Director of Volunteer Services

Anne Oliver began her career at MHS in March 1990 in the Customer Care department as the Licensing Assistant. Several years later Anne was promoted to Customer Care Supervisor and eventually became the Director of Customer Service, overseeing the front office and the Adoption Department. She was instrumental in raising the level of customer service in her departments and shelter-wide. In 2005, Anne took on a new position – Volunteer Coordinator. Within a year, she was promoted to Director of Volunteer Services.

She currently oversees a program of approximately 700 adult volunteers. She is also an active member of the Customer Service Implementers Committee, facilitating customer service workshops for staff and volunteers both at MHS and shelters outside of Marin county.

Anne has been an animal lover all her life with a special fondness for cats. She and her husband, Al, share their home with three cats – Sammy, Benny and Hobbes – and a red-eared slider, Gizmo. She has two grown children who also love and have cat companions. She has been a vegetarian for 35 years. Anne has been a certified yoga teacher since 2008 and teaches regular classes to staff at MHS and in her community.  

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Marilyn Castellblanch
Chief Financial Officer

Marilyn is a Certified Public Accountant. While raising three young sons, she attended Sonoma State University and graduated cum laude in 1985 with a B.A. in Management and minors in Women's Studies and Music. She lives on the Sonoma Coast with her husband Richard Charter, an Environmental Activist with Defenders of Wildlife.

They share their home with effervescent Annabelle, a Chihuahua-Dachshund mix who came into their lives through the Marin Humane Society's Pet Partnership program.

Marilyn enjoys the beach, music, word and number puzzles, the 49ers, SF Giants, pescatarian dining, travel, and her hybrid car. Her passions include animal welfare, social justice, politics, genealogy research, family time with Richard and their three grown sons, being a Grandma, and as luck would have it, accounting.

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Belinda Evans
Director of Shelter Medicine

A love of animals and science led Dr. Belinda Evans to become a veterinarian. She graduated from the University of California at Davis Veterinary School and worked in private practice for several years before realizing her passion lay in shelter medicine and helping homeless animals on their way to a better life. She has been with the Marin Humane Society since 2003 and has helped the shelter veterinary clinic grow, especially in its ability to rehabilitate sick and injured animals.

Besides the wonderful MHS staff, Dr. Evans draws support from her very tolerant husband, two MHS-rescued dogs and two private practice-rescued cats. She enjoys travel, music and the rare good night’s sleep!

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Keri Fennell, MPA
Director of Customer Services

Keri attended Sonoma State University and graduated with a B.A. in Political Science and an M.A. in Public Administration.

Keri's introduction to the Marin Humane Society was in 1998 as a volunteer Pet Pal. Inspired by the organization's innovative thinking, Keri transitioned from volunteer to employee in 1999 when she became a Customer Care Technician. Keri's passion lies in customer care and in 2005 she was promoted to Director of Customer Care. Keri added the Veterinary Clinic, Adoptions and Animal Outfitters to her purview and is now the Director of Customer Services.

Keri appreciates the organization's willingness to think outside the box and to explore new ways to improve the lives of animals.

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Dawn Kovell
Director of Behavior & Training

Dawn has been involved with the Behavior & Training department for the past 15 years. She and her daughter Cassidy share their home with two Belgian Malinois, one mixed breed, one Belgian Tervuren, two cats and numerous chickens. All of the dogs are titled in the canine sport of Flyball and run with the Marin Running Riot Flyball club. Dawn has also competed in Rally & Compeition Obedience and trained in Agility and Schutzhund.

Dawn teaches group obedience classes, private obedience sessions and conducts behavior consultations with a specialization in aggressive behaviors. Her other activities at the shelter include working with the shelter animals to assess their behavioral tendencies and make recommendations on their ideal home. 

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Joe Lisella
Director of Development

Joe joined Marin Humane Society as Director of Development in January 2013. Joe earned his Bachelor’s of Science degree at the University of Scranton in Pennsylvania and has more than 20 years of development and external relations experience in the nonprofit and university sectors. After working at major universities and nonprofits in New York and Pennsylvania, Joe relocated to Marin in 2006 and has since expanded his knowledge of the Bay Area philanthropic community at leading organizations.

Joe shares his home and office with Otis, an exuberant Labrador Retriever, and enjoys travelling, hiking and culinary adventures.

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Captain Cindy Machado, CAWA
Director of Animal Services

After completing her formal education and specializing in animal sciences, Cindy began her career as an animal services officer with MHS in 1984. In her current position, she is in charge of administering the animal services contract for Marin County and all of its cities as well as supervising the activities of the Field Services Department. She also coordinates and supervises the Basic and Advanced Animal Law Enforcement Academies held at the Marin Humane Society.

Cindy is routinely called on for her expertise with animal issues around the country including animal cruelty/neglect, animal and human violence, animal hoarding, legislation and other serious animal-related investigations.

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Nancy McKenney, MNPL, CAWA
Chief Executive Officer

Nancy joined the Marin Humane Society as its Chief Executive Officer in March 2011. Before the move, she was the CEO for the Humane Society for Seattle/King County for 19 years (and their PR Coordinator for three years prior), executive director for the Petfinder.com Foundation, interim manager for King County Animal Care and Control and a consultant. Nancy earned her undergraduate degree from Brown University and a master’s degree in Not-for-Profit Leadership from Seattle University. She is past president of the following boards: the Washington State Federation of Animal Care & Control Agencies, the Society of Animal Welfare Administrators (SAWA), and Elder and Adult Day Care Services. Having held numerous positions on several national, statewide and local boards and committees over the years, Nancy currently serves on the CAWA (Certified Animal Welfare Administrators) Test Development committee and the Editorial Advisory Committee for the New Parent Guide.

She and her husband Jim currently share their home with two adopted cats, Fiona and Leo, and MHS alum, Brody, a Lab and Poodle mix. They have always had shelter pets as family members, despite that fact that Jim is allergic to animals.

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Trisha McNamee
Executive Assistant

A native of upstate New York, Trisha spent 18 years in the corporate environment in various high stress positions before realizing her lives passion was not going to be found in a 19 story building. Trisha relocated to the beautiful garden island of Kauai and thus began a 4 year love affair with the Hawaiian people and their culture. While on Kauai, Trisha pursued her passion for photography and expanded her customer service skills by working in the tourism and event planning industry which eventually led her to accept the position as executive assistant to Nancy Grantham of Grantham Resorts.

Trisha joined MHS in February 2008. As the executive assistant to the CEO and to the board of directors she wears many hats and undertakes many jobs, most of which brings her into contact with staff, volunteers and donors. She is co-chair of the Customer Service Implementers (CSI) team, an active member of the Advocacy Committee and recently, a presenter for the Customer Service workshops.

With a degree in design and merchandizing, Trisha puts her expertise and talents to use as the event designer behind the Society’s signature gala as well as various other staff, donor and volunteer events that take place on and off campus.

She is an avid hiker, reader, writer and photographer. She shares her home with her three beloved cats: Minx, Gilligan and Ty (an MHS alumnus).

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John Reese
Chief Operating Officer

John received a bachelor’s degree from UCLA and worked as the Special Events Coordinator for the campus until 1994. Later that year he moved to Marin and began working for the Marin Humane Society. He became an Animal Services Officer in 1996, and moved to the Public Relations Department in 1998. In 1999 he became the Director of Public Relations.

In 2003, John was promoted to Chief Operating Officer overseeing several community service departments. In 2007, he led the effort to complete our campus development to include two Dog Parks, fountain plaza, and expanded parking. And, more recently, he orchestrated the building of the Intake Center and complete Cat and Dog Adoption renovations.

John shares his life with an adorable Spaniel mix Owen, two gregarious cats Bradley & Sheldon, and his wife Andrea, the Shelter’s Registered Veterinary Technician.

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Valerie Robbins, PHR
Director of Human Resources

Valerie began her career at the Marin Humane Society working in the Customer Service Department of the Front Office and after two years was promoted to Licensing Coordinator. In this later role, Valerie oversaw a significant increase in dog license revenue for the County. In 2005, she moved to the Finance Department to fill the role of Accounting and Human Resources Clerk. Valerie particularly enjoyed interacting with staff as a member of the Finance/HR department. In 2008, with the number of full and part-time employees toping 95, the Marin Humane Society realized the need for a dedicated Human Resources Manager and Valerie was a natural fit for this position. Now the Director of Human Resources, Valerie offers support and resources to the dedicated staff at the Marin Humane Society.

Georgia, a Tortoiseshell feline, graciously shares her home with Valerie. Valerie also has many canine friends (her dog “charges”) that she takes care of when their parents are away. Valerie enjoys spending time with family and friends, music, film, reading and the first days of spring.

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Kim Lanham Snyder
Director of Special Programs and Projects

With a lifelong commitment to animal welfare, Kim has devoted her time to creating innovative programs at the Marin Humane Society. In 1982, she started her career as an Animal Care Technician, then transferred to enforcement in the field as an Animal Services Officer. In 1990, Kim became the Director of Animal Care and Veterinary Services. In this role, Kim developed the Foster Care and Pet Partnership Programs, both of which are integral to the success of the organization. Kim implements her impressive organizational abilities, along with her gift for data collection and resource allocation, to the benefit of MHS.

Kim and her husband Paul have a grown son, Chris, and are kept on their toes by three very active German Shepherds, Rucker, Cheyenne and Toby, and a cat named Mister.

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Marin Humane Society

171 Bel Marin Keys Blvd, Novato, CA 94949
Phone 415.883.4621

Copyright 2011